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Privacy Policy

Last updated December 1, 2023


Juvenis Global, Inc. (referred to herein as “Juvenis Global”, “our”, “us” or “we”) operates the Ayucell marketing program and Ayucell brand of products. Juvenis Global is committed to respecting the privacy rights of those visiting our websites, including our website (at https://ayucell.com), our Independent Partners’ Replicated websites and our mobile applications (hereafter collectively referred to as the “Site”). We created this Privacy Policy to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and to the protection of privacy.

This Privacy Policy is only applicable to the Site and not to any Third-Party websites that may link to or from this Site, which may have data collection, storage and use practices and policies that differ materially from this Privacy Policy. For additional information, see the section concerning Third-Party Websites, below.

The Site is located in the United States and is subject to U.S. laws. If you are outside of the United States, your use of the Site constitutes consent to the transmission of personal information to the United States. If your use of the Site is against the laws of your jurisdiction, it is your responsibility to refrain from the use of the Site.

BY USING THE SITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE SITE.

Each time you use the Site, the then-current version of this Privacy Policy will apply. Accordingly, each time you use the Site you should check the date of this Privacy Policy (which appears at the beginning) and review any changes since the last time you visited the Site. For additional information, see the section concerning Updates and Changes to Privacy Policy, below.


Children’s Privacy
We are committed to the safety of our children. The Site is intended for a general audience and is not designed or intended for use by or targeted to children younger than the age of 16. We do not knowingly collect personal information from children younger than the age of 16. However, in all cases, if you are younger than the age of 18, you may use the Site (and any related services or features) only with the consent and supervision of a parent or guardian. Persons under the age of 18 may not enroll as Ayucell Independent Partners or Affiliates or register as customers. We do not solicit or knowingly collect personally identifiable information from children under the age of 16. If we obtain actual knowledge that we have collected personally identifiable information from a child under the age of 16, we will immediately delete such information from our database. Because we do not collect personally identifiable information from children under the age of 16, we have no such information to use or disclose to third parties. 


Information Collection
We are the sole owner of the Site. We collect information from Partners, Affiliates, customers, and visitors to the Site at different points on the Site.

  • Traffic Data. Like most website operators, our site automatically gathers device and usage information of the sort that browsers automatically make available, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Site, and other technical information (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you and is primarily needed to maintain the security and operation of the Site, and for our internal analytics and reporting purposes.
  • Cookies. Cookies are small pieces of information that a website stores on a user's hard drive, and that the user's browser provides to the website each time the user submits a query to the website. The purpose of a Cookie is to identify the user as a unique user of the Site. The Site uses Cookies to customize your experience on the Site to your interests, to ensure that you do not see the same informational messages repeatedly, and to store your username so you do not have to re-enter it each time you visit the Site. For information on our uses of Cookies, see the section concerning Information Use and Disclosure Practices/Traffic Data and Information Gathered Using Cookies, below. 
      • Types of Cookies. We use the following types of Cookies for the following purposes:
        • Session ID Cookies. We use session ID cookies to make it easier for you to navigate the site. A session ID cookie expires when you close your browser.
        • Persistent Cookies. We set a persistent cookie to store your valid login, so you do not have to login more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on the site. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
      • Third Party Cookies. We may allow third parties to use Cookies on the Site, but we do not control the use or contents of third-party Cookies.
        • Analytics. We use third-party analytics cookies to gain insight into how our visitors use the Site. Third parties such as Google Analytics utilize cookies on the Site for analytics.
      • Opting Out of Cookies. If you do not wish to have cookies placed on your computer, you should set your browser to refuse cookies before accessing the Site, with the understanding that certain of the services and certain features of the Site may not function properly without the aid of cookies. If you refuse cookies, you assume all responsibility for any resulting loss of functionality. To learn more about cookies and how to manage them, go to https://allaboutcookies.org/. 
  • Personal Information. Through your use of or visits to the Site, you may be required or requested to provide personally identifiable information (hereafter “Personal Information”) to us. Personal Information is any piece of information which can potentially be used to uniquely identify, contact, or locate a single person. The Personal Information that we collect depends on the context of your interactions with the Site, the choices you make, and the products and features you use. The Personal Information we collect may include the following:
    • Names
    • Mailing Addresses
    • Email Addresses
    • Telephone Numbers
    • Usernames
    • Account Passwords
    • Contact Preferences
    • Contact or Authentication Data
    • Geolocation Information
    • Billing Addresses
    • Credit/Debit Card Information
    • Billing Information
    • Bank Account Information
    • Information associated with other accounts belonging to a user
    • Sensitive Information as described below
All Personal Information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such Personal Information. You are under no obligation to provide Personal Information to us, with the caveat that your refusal to do so may prevent you from using certain of the features and services available on the Site or from purchasing some or all of our products or enrolling as a Partner or Affiliate.
  • Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information: 
      • Social Security Numbers and Tax Identification Numbers
      • Driver’s License, State Identification Card, or Passport Number
      • Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account
      • A consumer’s precise geolocation
  • Credit/Debit Card and Payment Information. Payment information (including Credit/Debit card information) is collected at registration or for shopping cart orders is used only to process payment for purchases and authorized fees. Payment information is retained by us in order to facilitate subscription purchases. In addition, users may elect to store their payment information in order to pay for future product orders and recurring fees. To protect your Personal Information, we take reasonable precautions and follow industry best practices to make sure your payment information is not inappropriately used, lost, misused, accessed, disclosed, altered or destroyed. Although no method of transmission over the Internet or electronic storage is 100% secure, we implement additional generally accepted industry standards. All payment data is stored by TokenEx. You may find their privacy notice link(s) here: https://www.tokenex.com/privacy-policy.
Information Obtained from Third Party Sources
We may supplement the Personal Information that a user provides to us with additional Personal Information gathered from public sources or from third parties (e.g., consumer reporting agencies) who may lawfully provide such information to us. We may receive information about you such as contact information and demographics information from other sources. In addition, we may combine information you give us with information from these sources. The types of information and sources of such information include without limitation the following categories:
  • Vendors. We may receive contact information and demographic information that you provide to or through our vendors, such as through our email and text message campaigns.
  • Your Ayucell Partner (if applicable). Information such as account or demographic information that is submitted by your Ayucell Partner on your behalf.
  • Payment Service Providers. Payment information such as updated credit card number and expiration dates from your bank or credit card company which we use to keep our records current and service you better.
  • Delivery Service Providers. Delivery details such as updated delivery, contact information, and address information from our carriers or other third parties which we use to keep our records current, process orders, deliver your next purchase, and service you better.
  • Social Media. Information that you publicly post on our and your social media pages (e.g., our Facebook®, Instagram®, and Twitter® pages), such as your contact and demographic information, such as likes, interests, preferences, comments, suggestions, and opinions, general feedback, and content.
  • Other Third-Party Sources (Including Data Aggregators and Public Databases). Transactional data from third party purchases; contact information, demographics information, including profile data; information about products or services purchased from other companies.
Information that you make Public. 
The Site may contain features (e.g., public profiles, forums, and message boards) that permit you to upload, post, transmit, display, perform or distribute content, information or other material, including some of your Personal Information. Any information that you choose to disclose by means of such features becomes public information over which we are unable to exercise control. You should exercise caution when deciding to disclose your Personal Information by means of such features, and you agree to assume all responsibility for doing so.


Information Use and Disclosure Practices

  • Traffic Data and Information Gathered Using Cookies. We analyze Traffic Data and information gathered using Cookies to help us better understand who is using the Site and how they are using it. By identifying patterns and trends in usage, we are able to better design the Site to improve your experience, and to serve you more relevant and interesting content. From time to time, we may release Traffic Data and information gathered using Cookies in the aggregate, such as by publishing a report on trends in the usage of the Site. We do not attempt to link information gathered using Cookies to Personal Information.
  • Personal Information. Personal Information is used and disclosed as described in this Privacy Policy. In general, we use your Personal Information to:
    • Process your orders;
    • Communicate with you regarding your orders, your account, the use of our products or services, or otherwise provide customer service;
    • Maintain your account and keep track of any purchases made by you;
    • Authenticate your account credentials and identify you to log in to the Site;
    • Personalize your experience on the Site;
    • Send you marketing communications about services and products offered by us and our affiliated companies, as permitted by law;
    • Improve the Site, your Personal Information may be analyzed to search for patterns which may help improve the overall Site experience;
    • Improve the customer service we provide, your Personal Information may be used for review and quality control purposes;
    • Authenticate your credit or debit card account information;
    • Create de-identified Personal Information to be used by us; and
    • Use for any other reason you consent to.

Except as specifically set forth in this Privacy Policy, we DO NOT share Personal Information. We may share aggregated information from time to time with our partners, vendors or other third parties.

When such aggregate information is shared, it is deidentified and no Personal Information is shared. 

  • Disclosure Practices. Except under the following circumstances and otherwise as set forth in this Privacy Policy, we will keep your Personal Information private and will not sell it to or share it with third parties.
  • Disclosure in Connection with Services. We disclose Personal Information to those who help it provide Services, including those who perform technical, administrative and data processing tasks such as hosting, billing, fulfillment, and data storage and security.
  • Our Affiliates. We may disclose your Personal Information to our affiliated companies (e.g., parent company, sister company, subsidiary, etc. for the following purposes: Juvenis. Inc., a Korean corporation.
  • By Law or to Protect Rights. We disclose Personal Information when required to do so by law, or in response to a subpoena or court order, or when we believe in our sole discretion that disclosure is reasonably necessary to protect our property or rights or the property or rights third parties or the public at large.
  • Legally Required Law Enforcement, Judicial and Administrative Agency Disclosures. We will provide confidential and Personal Information as necessary to comply with judicial and administrative orders, subpoenas, Civil or Criminal Investigative Demands, Administrative and Regulatory Demands and other legal obligations. In order for us to conduct business in certain jurisdictions, we must disclose certain personally identifiable and confidential information to regulatory authorities in such jurisdictions. Such information may include, but is not limited to, income information and Personal Information.
  • Business Transfers; Bankruptcy. We reserve the right to transfer all Personal Information in its possession to a successor organization in the event of a merger, acquisition, or bankruptcy or other sale of all or a portion of our assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personal Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and an opportunity to affirmatively opt-out of it. Personal Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by a successor organization.
  • Unpaid Accounts. If you fail to pay any balance owed to us, we may, as permitted by law, report your Personal Information, including without limitation your unpaid balance, to consumer credit reporting services, collection agencies and others.
  • Invite a Friend. When you invite family or friends to join the Ayucell network, we will send an email on your behalf to the indicated recipient. Your name and email address will appear in the “From” line of such email.
  • Lead Assignment and Partner Locator Features.  We will occasionally assign prospective sales and prospective customer and Partner leads to Partners. In these cases, we will provide the prospective customer or Partner with the appropriate Partner’s name and contact information and/or provide a Partner with the prospective customer’s or Partner’s name and contact information. In addition, we have a Partner Locator feature on our website. Pursuant to this feature, a prospective customer or new Partner can locate a nearby Ayucell Partner. In order to make the Partner Locator feature and the lead assignments effective, the Company will provide the prospective customer or new Partner with the Partner’s name and contact information, which may include his/her telephone number, address, and/or email address.
  • Downline Activity/Genealogy Reports. As a network marketing company, we provide certain information to Partners regarding other Partners and customers enrolled in a Partner’s downline marketing organization (sales team). To help Partner in our network marketing program manage their independent businesses, we provide our Partners with some of the Personal Information of the other Partners and customers whom they have personally sponsored/enrolled as well as other Partners who are on their sales teams. If you enroll as a Partner or register as an Ayucell customer, your name, address, telephone number, and email address, as well as data relating to your sales, purchases, and recruitment activity will be disclosed to the Partner who sponsored you and to other Partners who are upline to you and your sponsoring Partner. No other Personal Information will be shared with Partners. Such information is shared via the Partner Back-Office, which is a password protected section of the Site that only authorized Ayucell Partners have access to. Information relating to downline Partners and customers is made available to Partners subject to a confidentiality and non-solicitation covenant in the agreement that each Partner enters into with us. However, we do not warrant that other Partners will adhere to the confidentiality and non-solicitation covenants, and we shall not be responsible for Partners’ violation of these covenants. By enrolling as a Partner or registering as an Ayucell customer, you consent to the disclosure of your Personal Information as described in this paragraph.
  • Surveys. It may become necessary to conduct surveys of our customers or Partners. Should we deem it necessary to conduct a survey, we may outsource the survey to a third party. We will provide the third-party survey company with your Personal Information as is necessary for the third-party survey company to conduct the survey and to those third parties whom we engage to review and analyze the results of the survey. We will not provide your social security number, credit/debit card, banking, payment, or other sensitive information to the survey provider.

Retention of Personal Information
Unless there is something in this Privacy Policy to the contrary, we may retain your Personal Information for as long as your account is active and for a period of time thereafter to allow you to re-activate your account without loss of information. We may also retain your Personal Information as necessary to comply with legal requirements and obligations, defend our rights, resolve conflicts, improve the Site, address complaints, and enforce contracts.
Electronic Communications
Consistent with this Privacy Policy and as is permitted by applicable law, we may communicate with you via electronic messages, including email. We receive notice when you open an email or click a link within a marketing email.
Online Advertising
We may display advertising on the Site and partner with third parties to manage advertising on other websites for our products and services. We may also partner with third parties, including business partners, advertising networks, and other advertising service providers, who gather information about you on the Site and other websites to provide you with advertisements on the Site and elsewhere online based on your browsing history and tailored to your interests, preferences, and characteristics. Cookies or other similar technologies may be used to provide you with advertising based upon your browsing activities and interests. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Policy.

Some third parties collect information about users of the Site to provide interest-based advertising on the Site and elsewhere, including across browsers and devices. These third parties may use the information they collect on the Site to make predictions about your interests in order to provide you with ads (from us and other companies) across the Internet. Some of these third parties may participate in industry-developed programs designed to provide consumers with choices about whether to receive targeted advertising. Due to differences between using apps and websites on mobile devices, you may need to take additional steps to disable targeted ad technologies in mobile apps. Many mobile devices allow you to opt out of targeted advertising for mobile apps using the settings within the mobile app or your mobile device. For more information, please check your mobile settings. You also may uninstall our apps using the standard uninstall process available on your mobile device or app marketplace.

To opt out of interest-based advertising across browsers and devices from companies that participate in the Digital Advertising Alliance or Network Advertising Initiative opt-out programs, please visit the websites operated by the Network Advertising Initiative (http://www.networkadvertising.org/choices/) and the Digital Advertising Alliance (http://www.aboutads.info/choices/). You may also be able to opt out of interest-based advertising through the settings within the mobile app or your mobile device, but your opt-out choice may apply only to the browser or device you are using when you opt out, so you should opt out on each of your browsers and devices if you want to disable all cross-device linking for interest-based advertising. Please note that even if you use an industry-based opt-out for interest-based advertising, you will continue to receive generic advertisements and your experience on the Site may be degraded.

Miscellaneous

    • Dispute Resolution. This privacy policy is governed by the laws of the State of California. The offer extended by this Agreement, and any acceptance of its terms, shall occur in Santa Clara County, State of California. Any dispute arising from or relating to this privacy policy shall be brought in the courts of the State of California residing in Santa Clara County. Each party to a dispute arising from or relating to this privacy policy shall bear his/her/its own attorney’s fees, costs, and expenses. If a visitor to the Site wishes to bring an action for the breach of this privacy policy, he/she shall do so on an individual basis. Visitors waive all rights to bring an action on a class or consolidated basis. If a visitor to the Site is also a Partner or Affiliate and combines claims under this privacy policy with claims that are subject to the Ayucell Partner Agreement or Affiliate Agreement, the dispute resolution provisions of the Partner Agreement or Affiliate Agreement shall govern.

  • Links. The Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage users to be aware when they leave the Site and to read the privacy statements of each and every website that collects Personal Information. This privacy statement applies solely to information collected by the Site. 
  • Security. We have implemented and maintain reasonable security procedures and practices to protect against the unauthorized access, use, modification, destruction, or disclosure of your Personal Information.
  • Do-Not-Track Requests. “Do-Not-Track” is a web browser setting that sends a signal instructing a website not to track a user. The Site does not have a mechanism to respond to “Do-Not-Track” requests.
  • Lost or Stolen Information. You must promptly notify us if your credit, banking, other financial information, username, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, bank account information, other financial institution information, username, or password from your account.
  • Promotional Activities. From time to time, we may conduct contests, giveaways, and other promotions (collectively, “Promotional Activities”). Any information submitted via the Site in connection with Promotional Activities will be treated in accordance with this Privacy Policy. From time to time, we may also ask you to participate in surveys designed to help us improve the Site, our products, services, or the Ayucell network marketing program. Any Personal Information provided to us via the Site in connection with any survey will be used only in relation to that survey and will be disclosed to third parties not bound by this Privacy Policy only in aggregated form.
  • Changes to this Privacy Policy. We reserve the right to amend or change this Privacy Policy at any time at its sole discretion. It is your responsibility to periodically access this Privacy Policy by clicking on the Privacy Policy link at our home page. You can determine the date this Privacy Policy was last updated by referring to the effective date found at the top      of the policy. When material changes or amendments are made to the Privacy Policy, we will announce the same at our home page for a period of 30 days following implementation of the amended Privacy Policy.
  • Making Changes to Your Personal Information. Partners, Affiliates, and Registered (VIP) Customers may update their Personal Information as necessary by logging into their Ayucell online Back Offices or accounts, which allows them to access and edit their registration account information. In addition, Partners, Affiliates, and Registered Customers may contact us at partners@ayucell.com to update their profiles.
  • Online Privacy Policy Only. Except as may otherwise be provided herein, this Privacy Policy applies only to information collected through the Site. It does not apply to information collected offline.
  • Questions. If you have any questions or require further details regarding this Privacy Policy, please send a message to partners@ayucell.com. 

Supplemental Privacy Notice for California Residents. The following applies solely to California residents. 
Effective: December 1, 2023.
Last Revised: December 1, 2023.
Shine the Light. 
Residents of the State of California (under California Civil Code Section 1798.83) have the right to request and obtain from us once per calendar year information, if any, regarding their Personal Information as defined in California Civil Code Section 1798.83 that we have shared with third parties during the preceding year for such third parties’ direct marketing purposes. The information will include (1) a list of the categories of Personal Information described in California Civil Code section 1798.83(e)(6) that were disclosed in during the preceding calendar year, if any, and (2) the names and addresses of all third parties with whom we shared any such Personal Information about you during the preceding calendar year (if the nature of such a third party’s business cannot reasonably be determined from the third party’s name, a description of the nature of the third party’s business or examples of products and services that the third party marketed). To make such a request, please email us at partners@ayucell.com. You must include the name of this Site and “California Resident” as the subject line, and your full name, email address, and postal address in your message. Please note that any request under this paragraph will be limited to our use and disclosure of your Personal Information. 
We further offer California residents the ability to tell us not to share their Personal Information with third parties for their direct marketing purposes. To make such a request, please email us at partners@ayucell.com and include “Do Not Share” in the subject line and your full name, email address, postal address, and, if applicable, your Partner or Customer ID Number in the email message.
Supplemental Privacy Notice for Nevada Residents. The following applies solely to Nevada Residents.
Residents of Nevada have certain rights with respect to your Personal Information. 
  • You have the right to know that we do not sell any of your Personal Information to any third party or parties.
  • You have the right to request that we not sell any of your Personal Information. Although we do not sell your Personal Information to any third parties, you have the right to submit a request to us directing us not to sell any of your Personal Information that we have collected from you or will collect from you in the future to any third party or parties. You may make such a request by sending an email to us at partners@ayucell.com. Please include the following information in your request: Your name, your email address, and, if applicable, your Partner ID Number, Affiliate ID Number, or Customer ID Number. Upon our receipt and verification of your identity, we will not sell your Personal Information. Within 60 days of our receipt of your request, we will respond to you. 
  • We collect the following types of Personal Information (“Covered Information”) from visitors who purchase products from us or enroll as Partners or Affiliates through our Site:
    • First name, middle name or middle initial, and last name;
    • Home or other physical mailing address;
    • Credit card or other payment information;
    • Email address;
    • Telephone number; and
    • Social Security Number (Partners and Affiliates Only).
  • We share Covered Information only as specified in our Privacy Policy.
  • If you wish to review, update or otherwise make changes or request that changes be made to the Covered Information you have provided to us, you may do so as specified in “Making Changes to Your Personal Information” above.
  • If we ever change the types of Covered Information that we collect from you, with whom we share it, or the process by which you may review and request or make changes to your Covered Information that is collected and maintained by us, we will notify you as described in the “Changes to this Privacy Policy” above.
  • No third party or third parties may collect Covered Information about your online activities over time when you use any of our websites.